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Asked: April 26, 2021In: GDPR, Privacy Management

Deletion requests facilitated by a third party

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Hi, Does anyone have any experience dealing with companies like https://saymine.co/? They send data deletion requests from individual’s private e-mail addresses, but the e-mails are labelled “powered by Mine” and there are some indications that their service includes getting access to ...

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Asked: April 15, 2021In: GDPR, Privacy Management

Access requests for voice recordings . Is my voice alone personal data and covered by.a DSAR?

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We record our calls and both our customers and employees are aware the calls are being recorded. A disgruntled customer has requested copies of his recent conversations with our client rep in a DSAR. Do we need to provide the ...

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Asked: August 18, 2021In: GDPR

Delivery service companies – Data controller or processor?5262

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Hi all, Is a courier company a data controller or processor when taking orders from an e-merchant? DHL and Royal Mail consider themselves data controllers and ICO seems to agree with them. Nevertheless, other delivery services consider themselves as processors – ...

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Asked: March 19, 2021In: GDPR

Can MS Teams Chat be included within a SAR?

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Asked: May 18, 2021In: GDPR

DSAR disaster!

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Two employees being made redundant and both apply for new role in the business . Both submit DSARs . Due to a cock up that I still can’t get my head around employee A’s interview notes are shared with employee ...

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Asked: March 3, 2021In: Professional Development

Certified DPO

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As a community, we have been discussing the rise in the essential requirement for individuals to be a ‘Certified DPO’ in job descriptions for Data Protection Officer and Head of Data Privacy roles. Other than the CNIL scheme, there isn’t ...

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Asked: June 22, 2021In: GDPR

Gender and Special Category Data

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Hi We are looking to collect gender data from our membership base. If we ask for “male/felmale/prefer not to say” my understanding is that we are not governed by GDPR. However if we ask “male/female/non-binary/prefer not to say” does the Non ...

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