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Anonymous
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Asked: September 2, 2022In: GDPR

Customer Service

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As part of our day to day business we carry out various forms of customer servce. This may entail phone calls, emails, discretionary offerings (not via marketing but in response to long service/commitment or complaints). Would you expect processing ...

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Anonymous
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Asked: August 16, 2022In: GDPR, Privacy Management

Overseas data subjects

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Hi I have “customers” who live all over the world. We process their data in the UK and EU. I understand that I need to comply with UK & EU GDPR but do I also need to comply with ...

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Anonymous
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Asked: August 3, 2022In: GDPR

Controller or Processor

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We are working with an independent financial advisor who will be acting as a broker for our death in service benefits. Am I right in thinking that in this capacity they would be acting as our data processor?

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Anonymous
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Asked: July 18, 2022In: GDPR, Privacy Management

Access to emails

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I have been asked to provide unlimited and permanent access to a former employees emails by his manager. This is to review any prior client conversations. I suggested other ways to access this information such as key word email searches ...

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Anonymous
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Asked: July 13, 2022In: GDPR

providing personal contact details

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Good afternoon, Could I have your thoughts on – Lets say for this purpose our Business Continuity Director wants access to Director level/above personal address/email address and contact number so that they can be contacted outside of work should they need ...

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Dave_Wylie
Dave_Wylie

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Asked: June 28, 2022In: GDPR, Privacy Management

UK IDTA’s – how are you getting on with it ..

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Poll Results

8.33%Yer we are full guns blazing and are on it and way down the road ( 1 voter )
58.33%Yer, we know about it but are slow on the go ( 7 voters )
25%Nope, we have not started at all ( 3 voters )
0%What are IDTA's
8.33%Why bother with the DCMS direction, UK adequacy going down the pan, and a likely UK / US do what you want agreement coming ( 1 voter )
Based On 12 Votes

Participate in Poll, Choose Your Answer.

Given we have a lovely deadline of getting these into place by mid 2023, how are you and or your organisations getting on with this activity .. https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/international-data-transfer-agreement-and-guidance/

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Anonymous
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Asked: June 22, 2022In: GDPR

Automated Decision Making and profiling

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My organisation does not carry out any automated decision making. We “profile” data subjects to target them for marketing purposes, i.e. we have a new product and look at who may be interested in it based on their previous ...

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