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Liz

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  1. Asked: January 11, 2022In: GDPR, Privacy Management

    GDPR and PECR

    Liz

    Liz

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    Liz Bronze contributor
    Replied to answer on January 13, 2022 at 10:00 am

    Useful information Petra, thank you!

    Useful information Petra, thank you!

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  2. Asked: December 15, 2021In: GDPR, Privacy Management

    Job applications and Consent

    Liz

    Liz

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    Liz Bronze contributor
    Added an answer on December 30, 2021 at 5:08 pm

    I recently researched a similar situation and came across this article: https://www.xperthr.co.uk/faq/should-employers-ask-job-applicants-for-consent-to-process-their-data-under-the-uk-gdpr/162845/ I am using legitimate interest having reviewed it.

    I recently researched a similar situation and came across this article:

    https://www.xperthr.co.uk/faq/should-employers-ask-job-applicants-for-consent-to-process-their-data-under-the-uk-gdpr/162845/

    I am using legitimate interest having reviewed it.

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  3. Asked: October 15, 2021In: GDPR

    Renewal emails

    Liz

    Liz

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    Liz Bronze contributor
    Replied to answer on October 19, 2021 at 8:48 am

    Routine customer service messages do not count as direct marketing – in other words, correspondence with customers to provide information they need about a current contract or past purchase (eg information about service interruptions, delivery arrangements, product safety, changes to terms and condiRead more

    Routine customer service messages do not count as direct marketing – in other words, correspondence with customers to provide information they need about a current contract or past purchase (eg information about service interruptions, delivery arrangements, product safety, changes to terms and conditions, or tariffs). General branding, logos or straplines in these messages do not count as marketing. However, if the message includes any significant promotional material aimed at getting customers to buy extra products or services or to renew contracts that are coming to an end, that message includes marketing material and the rules apply.

    https://ico.org.uk/for-organisations/guide-to-pecr/electronic-and-telephone-marketing/#directmarketing

    I think this suggests otherwise? I’m even more confused now!

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  4. Asked: October 15, 2021In: GDPR

    Renewal emails

    Liz

    Liz

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    Liz Bronze contributor
    Added an answer on October 18, 2021 at 8:58 am

    Really useful Stephen, clarifies my thinking! :)

    Really useful Stephen, clarifies my thinking! 🙂

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  5. Asked: September 9, 2021In: Software tips and tricks

    How do you get your training content?

    Liz

    Liz

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    Liz Bronze contributor
    Added an answer on September 21, 2021 at 11:33 am

    There are many companies that provide e-learning modules with an LMS system. We've just been through the process of having a number of demos to see which suited our needs and compared the cost. Our final decision was to have our own customer built which provides us with content that is relevant to oRead more

    There are many companies that provide e-learning modules with an LMS system. We’ve just been through the process of having a number of demos to see which suited our needs and compared the cost. Our final decision was to have our own customer built which provides us with content that is relevant to our organisation. Its been an interesting process to shop around and see the different styles.

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  6. Asked: August 2, 2021In: GDPR, Privacy Management, Professional Development, Software tips and tricks

    Whatsapp Conversation relating to data subject on a work related matter on a non-work phone between senior managers. Is this SAR-able and FOI-able?

    Liz

    Liz

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    Liz Bronze contributor
    Added an answer on August 25, 2021 at 6:15 am

    Before reading Andreas post I clarified the situation with the ico. The response I received is: If the whatsapp group is under the control of the organisation, then it would be covered under a subject access request. If staff within the organisation have set up a whatsapp group, but this is not undeRead more

    Before reading Andreas post I clarified the situation with the ico. The response I received is:

    If the whatsapp group is under the control of the organisation, then it would be covered under a subject access request. If staff within the organisation have set up a whatsapp group, but this is not under the control of the organisation, then you would not be obligated to provide the messages in response to a SAR.

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  7. Asked: July 8, 2021In: GDPR

    Capacity and Consent

    Liz

    Liz

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    Liz Bronze contributor
    Added an answer on August 17, 2021 at 1:42 pm

    Hi, I'm not sure if this is any help at all but I've just come across an article on the ico website on consent and capacity: The UK GDPR does not contain specific provisions on capacity to consent, but issues of capacity are bound up in the concept of ‘informed’ consent. Generally, you can assume thRead more

    Hi, I’m not sure if this is any help at all but I’ve just come across an article on the ico website on consent and capacity:

    The UK GDPR does not contain specific provisions on capacity to consent, but issues of capacity are bound up in the concept of ‘informed’ consent. Generally, you can assume that adults have the capacity to consent unless you have reason to believe the contrary. However, you should ensure that the information you provide enables your intended audience to be fully informed. It may be that you do have reason to believe that someone lacks the capacity to understand the consequences of consenting and so cannot give informed consent. If so, a third party with the legal right to make decisions on their behalf (eg under a Power of Attorney) can give consent.

    Heres the link: https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/consent/what-is-valid-consent/#what8

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  8. Asked: August 9, 2021In: GDPR

    Birthday Cards

    Liz

    Liz

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    Liz Bronze contributor
    Added an answer on August 13, 2021 at 4:10 pm

    Hi, there was a similar post back at the start of the year about sending gifts to employees. The responses could also reply to cards. Hope this helps!

    Hi, there was a similar post back at the start of the year about sending gifts to employees. The responses could also reply to cards. Hope this helps!

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  9. Asked: August 2, 2021In: GDPR, Privacy Management, Professional Development, Software tips and tricks

    Whatsapp Conversation relating to data subject on a work related matter on a non-work phone between senior managers. Is this SAR-able and FOI-able?

    Liz

    Liz

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    Liz Bronze contributor
    Added an answer on August 13, 2021 at 10:02 am

    I've just been asked this question too! I'm thinking that if it was a conversation on a personal phone the data isnt being processed by the organisation and therefore would not need to be provided by company. Would anyone have any thoughts on this stance please?

    I’ve just been asked this question too! I’m thinking that if it was a conversation on a personal phone the data isnt being processed by the organisation and therefore would not need to be provided by company. Would anyone have any thoughts on this stance please?

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  10. Asked: April 1, 2021In: GDPR, Privacy Management, Professional Development

    Data Protection Champions

    Liz

    Liz

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    Liz Bronze contributor
    Replied to answer on April 12, 2021 at 4:04 pm

    I'm looking at each department for the first steps, that way the questions/support will be tailored to the appropriate business area. Once I have a programme that is working I'm looking to expand it across the wider business area.

    I’m looking at each department for the first steps, that way the questions/support will be tailored to the appropriate business area. Once I have a programme that is working I’m looking to expand it across the wider business area.

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