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Anonymous
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Asked: February 26, 20212021-02-26T13:39:00+01:00 2021-02-26T13:39:00+01:00In: GDPR

Best chat app for businesses?

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Hi, We’re considering starting using slack in my business but I’m not sure I’m comfortable with their data protection practices. What in your experience is a safer, more compliant, option for a EU business, but that still provides a great quality chat application?

Thank you,
Thomas C

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    1. Tash

      Tash

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      Tash Bronze contributor
      2021-03-01T17:25:38+01:00Added an answer on March 1, 2021 at 5:25 pm

      I am happy with my clients using Slack (for now)

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    2. Henk van Leussen

      Henk van Leussen

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      Henk van Leussen Bronze contributor
      2021-03-01T13:40:04+01:00Added an answer on March 1, 2021 at 1:40 pm

      Of course you can look at a possible alternative. But from a privacy point of view, using Slack is no problem in my opinion. They do not only comply with the GDPR but also with all kinds of other standards and frameworks.

      Safe to use.

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    3. HellenB

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      HellenB Silver contributor
      2021-02-26T16:47:23+01:00Added an answer on February 26, 2021 at 4:47 pm

      If you aren’t using a tool currently like Teams where there is chat functionality, the one we recommend is Guild http://www.guild.co

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