Is it possible to ask ICO a question anonymously? I want to discuss a potential data breach but concerned about revealing my company’s identity until I’m sure what is the right thing to do.
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Is it possible to ask ICO a question anonymously? I want to discuss a potential data breach but concerned about revealing my company’s identity until I’m sure what is the right thing to do.
HellenB
Yes – in fact this is the normal modus operandii. Calls to the ICO are not recorded and you can talk through the scenario without having to reveal any pertinent information.
If you are trying to convince your organisation to take a data breach seriously, then the thing to do is to use the chatbot function, which you can also do anonymously and have a transcript sent to you via email (can be a personal address) or take screenshots of the conversation.
Tash
At the moment the ICO are asking you a load of extra questions about your company on the Chatbot – they are optional (they don’t tell you that), so just tell them no thanks and carry on!
Andrew Harvey
Yes, it’s anonymous on their verbal helpline.
Barry Moult
Yes it is anonymous. The comments above are correct. If you need evidence use the chat function as its printable
Elisavet D.
I agree with the previous comments. I have never been asked to reveal the name of my clients. They might ask you generic questions, such as the number of employees in some cases but nothing to identify the name of the organisation.
Amanda
I’ve always found them helpful when I’ve approached them on behalf of clients who don’t wish to be named.