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Asked: February 26, 20212021-02-26T13:51:05+01:00 2021-02-26T13:51:05+01:00In: GDPR

Can you ask ICO anonymously?

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Is it possible to ask ICO a question anonymously? I want to discuss a potential data breach but concerned about revealing my company’s identity until I’m sure what is the right thing to do.

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    1. HellenB

      HellenB

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      HellenB Silver contributor
      2021-02-26T16:46:19+01:00Added an answer on February 26, 2021 at 4:46 pm

      Yes – in fact this is the normal modus operandii. Calls to the ICO are not recorded and you can talk through the scenario without having to reveal any pertinent information.
      If you are trying to convince your organisation to take a data breach seriously, then the thing to do is to use the chatbot function, which you can also do anonymously and have a transcript sent to you via email (can be a personal address) or take screenshots of the conversation.

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    2. Tash

      Tash

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      Tash Bronze contributor
      2021-03-01T17:24:53+01:00Added an answer on March 1, 2021 at 5:24 pm

      At the moment the ICO are asking you a load of extra questions about your company on the Chatbot – they are optional (they don’t tell you that), so just tell them no thanks and carry on!

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    3. Andrew Harvey

      Andrew Harvey

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      Andrew Harvey
      2021-03-04T15:27:27+01:00Added an answer on March 4, 2021 at 3:27 pm

      Yes, it’s anonymous on their verbal helpline.

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    4. Barry Moult

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      Barry Moult Bronze contributor
      2021-03-03T17:47:28+01:00Added an answer on March 3, 2021 at 5:47 pm

      Yes it is anonymous. The comments above are correct. If you need evidence use the chat function as its printable

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    5. Elisavet D.

      Elisavet D.

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      Elisavet D. Bronze contributor
      2021-03-01T11:53:25+01:00Added an answer on March 1, 2021 at 11:53 am

      I agree with the previous comments. I have never been asked to reveal the name of my clients. They might ask you generic questions, such as the number of employees in some cases but nothing to identify the name of the organisation.

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    6. Amanda

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      Amanda
      2021-02-27T18:52:08+01:00Added an answer on February 27, 2021 at 6:52 pm

      I’ve always found them helpful when I’ve approached them on behalf of clients who don’t wish to be named.

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