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Anonymous
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Asked: April 9, 20212021-04-09T12:18:31+01:00 2021-04-09T12:18:31+01:00In: GDPR

Managing CCTV requests

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Managing CCTV disclose requests for sites that are spread throughout the country, does anyone have particular views on whether reviewing footage, obtaining/downloading, and disclosing footage (post-approval) is handled per site with sufficient controls or centrally managed?

There are security concerns by having footage managed at the site level, but can these be mitigated through policy. Centrally managing footage brings technology challenges.

Has anyone had a lightbulb moment / willing to share a decision process?
Thanks.

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    1. Andrea

      Andrea

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      Andrea Bronze contributor
      2021-04-10T17:47:35+01:00Added an answer on April 10, 2021 at 5:47 pm

      I agree with Simon, either model is possible. Personally I am in favour of educating and equipping front line staff to carry this out, with lots of guidance and support.

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    2. Simon

      Simon

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      Simon Bronze contributor
      2021-04-09T13:51:50+01:00Added an answer on April 9, 2021 at 1:51 pm

      You need to ensure that individuals doing the reviewing and disclosure are sufficiently equipped to make those decisions, as well as having processes for disclosure sign-off. Depending on the size of your organisation either model is possible.

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